We receive many queries regarding DBS checks, so we have put together a comprehensive DBS FAQ list which can be seen below:

What is a DBS check?

A Disclosure and Barring Service (DBS) check is used by employers to check the criminal record of anyone they are considering for a role.  There are different levels of DBS check: basic, standard and enhanced.  To work for Caremark Mid Sussex and Crawley you will need a DBS enhanced check.  This shows spent and unspent criminal convictions, cautions, reprimands, final warnings, any information held by local police which is considered relevant to the role. 

 What is the difference between a CRB and a DBS check?

Before 2012, DBS checks were called CRB (Criminal Record Bureau) checks. 

Why do I need a DBS check to work as a carer for Caremark?

DBS checks are an essential requirement for anyone applying for a role that involves working with children or vulnerable adults. This is how Caremark makes sure that applicants are suitable to become care workers.

How much does it cost?

The DBS enhanced check costs £58.

Who pays for the DBS check?

At Caremark Mid Sussex & Crawley it is the applicant who pays for the DBS check. Once you have completed three months work with us we will refund the whole cost of the check to you.

What age do you have to be to have a DBS check?

You have to be at least 16 years old.

How long will it take to receive the DBS check?

Some checks come back to us very quickly but it can take up to 8 weeks, We will track progress and if things are taking a long time we may give you the relevant contact details and application reference so you can chase it up.

How long will it last for?

A DBS check has no official expiry date, so it’s up to the new employer to decide if they need a new check to be carried out. 

Can I take it to another job?

It’s up to the discretion of your new employer to decide if they need to carry out another DBS check.  Your DBS certificate can only be taken to another job if the new position you are applying for matches the job role and information on your existing DBS certificate.  Once you receive your certificate you can register for the DBS Update Service (you must register for this within 30 days.)  This keeps your DBS certificate up to date, and can make it easier if you’re applying for similar job roles.

What paperwork will I need to submit for the check?

You will also need to provide Caremark Mid Sussex & Crawley with three original identification documents (not photocopies.)  You will need to provide at least one primary identity document (current passport, driving license, birth certificate) and two trusted government documents (current driving license, birth certificate, marriage/civil partnership certificate etc.), or two financial and social history documents (mortgage statement, bank or building society statement, credit card statement etc.) or one of each. At least one of these documents must show proof of address.  For further information about acceptable documents refer to the government website

I have been told there are some changes happening in August 2019 – what are these?

As of the first of August 2019, changes to the DBS application process will come into effect. Currently the DBS is able to amend mistakes on an Enhanced DBS application without a new application having to be submitted.  However, after August 1st, the DBS won’t be able to amend any incorrect or missing information relating to your five-year address history.  All addresses where you have lived in the past 5 years must be declared on the form.  If any of this information is incorrect or missing the application will have to be withdrawn and a new one submitted.  The application cost can’t be refunded so you may have to pay the application fee again.

Can I appeal against a DBS check?

 You can appeal against the information stated in your DBS check if it isn’t accurate.  If there’s a mistake with your personal details, or any of the criminal record information, you will need to report this within three months of receiving the certificate.  You or your employer (after they’ve spoken to you about it) can start the appeal process, and your local authorities will then follow up with you about the next steps. 


If you have any questions about DBS checks or about our roles in general, please get in touch on 01444 455800 or email midsussex@caremark.co.uk

Take a look at our Jobs page for our latest roles available.